GUMPTIOUS TECHNOLOGY CO., ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, process, and safeguard your information when you visit our website (this website).
1. Information We Collect
We collect information to communicate effectively with our business partners, provide product quotations, and improve user experience on our website.
Information You Provide Directly: When you submit an inquiry form, request a quote, subscribe to our newsletter, or contact our sales and support teams, we may collect:
- Contact information (Name, Job Title, Business Email Address, Phone Number)
- Company details (Company Name, Industry, Country/Region)
- Inquiry details (Machine specifications, technical requirements, and messages)
Information Collected Automatically: When you visit our website, our systems automatically log basic technical information, including:
- IP address, browser type, and operating system
- Pages viewed, links clicked, and time spent on our site
- Language preferences and Cookie settings
2. How We Use Your Information
We use the collected information for legitimate business operations, including:
- Processing product inquiries, preparing quotations, and managing items in your Inquiry List.
- Providing technical support, customer service, and after-sales assistance.
- Analyzing website performance to improve user experience and interface functionality.
- Sending commercial updates, trade show invitations, or marketing communications (you may opt out at any time).
3. Cookies and Preference Settings
Our website uses cookies and similar technologies to ensure proper functionality and gather analytical data.
- Necessary Cookies: Essential for fundamental website operations, such as language selection and remembering items saved in your Inquiry List.
- Analytics Cookies: Help us understand how visitors interact with our website to continuously optimize our content and performance.
You can manage, disable, or withdraw your consent for optional cookies at any time via the "Cookie Settings" link located in the footer of our website.
4. Information Sharing and Disclosure
We value your privacy and do not sell, rent, or trade your personal information to third parties.
We may only share your data with:
- Service Providers: Trusted third-party vendors who assist us in operating our website, hosting servers, or providing web analytics, under strict confidentiality obligations.
- Legal Requirements: When necessary to comply with applicable laws, legal processes, or government requests to protect our rights and security.
5. Third-Party Links
Our website may contain links to external websites (e.g., video platforms or social media profiles). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their respective privacy policies.
6. Data Security and Retention
We implement appropriate technical and organizational measures (such as SSL encryption) to protect your personal information against unauthorized access, loss, or misuse. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Your Data Rights
Depending on your location, you have the right to access, correct, update, or request the deletion of your personal data. If you wish to exercise any of these rights, please contact us using the information provided below.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us:
- Company Name: GUMPTIOUS TECHNOLOGY CO.,
- Address: No. 8, Gongye 9th Rd., Renhua Vil., Dali Dist., Taichung City 412037, Taiwan
- Email: sales@gumptious.org
- Tel: +886-4-24919100
- Fax: +886-4-24919155
